Assistant Manager Overview:
The ideal candidate is a strong communicator and motivating agent whose primary function is to help the General Manager achieve the company's goals. This person thrives working in fast-paced environments where creative problem-solving skills and focus on priorities are critical components for effective operations and successful execution of the role.
In this role, he/she will set the tone for the store team and help make our brand stronger for our customers and employees. His/her leadership role is instrumental in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth in all aspects of the store, including customer and product operations. Through collaboration with your team, your goal is to teach others and train behaviors to cultivate a high-performing team that meets and exceeds company goals.
What You'll Do:
• All leaders are expected to become experts in the brand's sales strategies, leading and leveraging the same strategies with every customer who walks through our doors and enabling us to deliver an exceptional customer experience.
• Develop new hire to drive a culture of high performance and engagement.
• Responsible for team performance by teaching, coaching, and providing meaningful feedback to build capabilities.
• Support strategies and processes using a customer-centric mindset to drive results, drive in-store sales, and maximize efficiency and productivity.
• Adapt team priorities to respond to customer needs and business demand.
• Provide front-line supervision to an operational, service, and administrative team.
• Monitor the front office and help with customer overflow as needed
• Creating staff schedule
• Assisting with disciplinary meetings and accountability
*Weekend Availability is a must for this position
Qualifications:
• Ability to multitask
• Experience in leadership
• Basic Math Skills
• Cash Handling
• Communication Skills
• Basic Computer and Computer Science Skills
• Proven track record of Conflict Management
• Excellent Customer Service
• Comfortability with enforcing Labor and Employment Law
• Speak English and Spanish
Email us your resume, or better yet, drop it off and introduce yourself!
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